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What changes in circumstances might trigger a move to Universal Credit?

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The government’s current plan is that existing benefit claimants will be moved over to Universal Credit in a process called 'managed migration'. July 2019 saw the start of a small number of people in Harrogate being moved but the main 'managed migration' will take place from at least November 2020 onwards and is currently due to be completed by September 2024.

However, anyone who has a change of circumstance requiring a new benefit claim will be moved earlier via 'natural migration'. This group of people will also lose their right to transitional protectionwhich is only available for managed migrants to UC.

In general, natural migration could be triggered if entitlement to your current benefit ends (prompting a need to claim a new one) or you become entitled to a different or extra benefit. It shouldn't happen when you make changes to benefits you are already claiming.

The following gives examples of what may happen in a range of circumstances.

First, a word of warning

If the table below says you have a choice whether to remain on your existing benefits or claim Universal Credit and you decide to switch we suggest you seek advice before doing so. It is not just the amount of money you may be entitled to that could change.

Some of the overall rules may be different, including; the initial waiting days you will not be paid for; the frequency of your payments (eg, weekly, fortnightly, monthly); or the commitments you need to agree to in order to remain eligible. See our Universal Credit guide for more details on each of these areas.

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Plus, there is almost always no going backto your previous benefits once a claim for Universal Credit has been made. In very rare cases where you have been given incorrect advice from HMRC or DWP please get specialist advice if you're considering doing this.

A change in employment status

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don't already claim Child Tax Credits but do claim Income-based Jobseeker's Allowance, Income Support or Income-related Employment Support Allowance and you start work with enough hours to satisfy Working Tax Credit conditions be asked to claim Universal Credit
don't already claim Child Tax Credits but do claim legacy benefits such as Income-based Jobseeker's Allowance and Housing Benefit and you start work but not enough hours to satisfy Working Tax Credit have a choice - either remain on adjusted exisitng benefit or claim Universal Credit if you will be better off
already claim Child Tax Credits and income based legacy benefits and you start work with enough hours to satisfy Working Tax Credit conditions have a choice - either remain on existing benefits with added Working Tax Credit or claim Universal Credit if you will be better off
are on Working Tax Credit and your hours fall below 16 be asked to claim Universal Credit
are on Income-related Employment and Support Allowance and your hours increase over 16 be asked to claim Universal Credit
already claim Child Tax Credit and start work to satisfy Working Tax Credit rules stay on Child Tax Credit and add Working Tax Credit
already claim Working Tax Credit and you increase your hours have a choice - remain on adjusted Working Tax Credit or claim Universal Credit if you will be better off
already claim Working Tax Credit and you become sick be asked to claim Universal Credit

A change in family circumstances

already claim Income Support, Income-related Employment and Support Allowance, Income-based Jobseeker's Allowance or Housing Benefit and your household becomes responsible for a first child be asked to claim Universal Credit
already claim Working Tax Credit only and your household becomes responsible for a first child have a choice - either remain on existing benefits with added Child Tax Credit or claim Universal Credit if you will be better off
are a lone parent on Income Support and your youngest child turns 5 years old be asked to claim Universal Credit, unless there is another reason to stay on Income Support
already claim Income-based Jobseeker's Allowance and your baby is due within 11 weeks be asked to claim Universal Credit
already claim Child Tax Credit (with or without WTC) and you have another child or go from 2 to 1 have a choice - remain on adjusted tax credits or claim Universal Credit if you will be better off

A partner leaving or joining the household

are a couple on Tax Credits and you separate both be asked to claim Universal Credit as single people
are a lone parent on Income Support and Child Tax Credit and you form a couple with a partner working less than 24 hours a week be asked to claim Universal Credit as a couple
are a lone parent on Income Support and Child Tax Credit and you form a couple with a partner working more than 24 hours a week be asked to claim Universal Credit as a couple
are a couple on Income-based Jobseeker's Allowance with children under 5 and become lone parents both be asked to claim Universal Credit as single people
are single a person under pension age on 'legacy benefits' and you become a couple with person of Pension Credit qualifying age be asked to claim Pension Credit until Universal Credit is fully rolled out across the country

Starting or stopping being a carer

satisfy Carer's Allowance rules, are not claiming a legacy benefit already, and are making a new benefit claim

be asked to claim Universal Credit.

Note: A claim for Carer's Allowance will not trigger a claim for UC, but UC will be the appropriate benefit to claim alongside CA.

satisfy Carer's Allowance rules and are already claiming a legacy benefit

have a choice - either remain on existing benefits with added carer premium (not included in tax credits) or claim Universal Credit if you will be better off.

Note: A claim for Carer's Allowance will not trigger a claim for UC.

are a carer on Income Support who stops being a carer be asked to claim Universal Credit - unless you remain eligible for Income Support for a different reason, such as being a lone parent with a child under 5.

Starting or stopping a claim based on disability

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already claim Income-related Employment Support Allowance but you fail a Work Capability Assessment be asked to claim Universal Credit (note: if you challenge your Work Capability Assessment and win you will remain on Universal Credit)
already claim Income-based Jobseeker's Allowance and you become sick be asked to claim Universal Credit

Changes to tax credits

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are renewing your existing Tax Credit claim have a choice - remain on adjusted Tax Credit or claim Universal Credit if you will be better off
claim Tax Credit but your change of circumstances wouldn't have led to a claim for a new 'legacy benefit' (for example you have less income) have a choice - remain on adjusted Tax Credit or claim Universal Credit if you will be better off

Moving home and taking up a new tenancy

already claim Housing Benefit and you move into a new local authority be asked to claim Universal Credit
already claim Housing Benefit and you move within the same local authority have a choice - remain on adjusted Housing Benefit or claim Universal Credit if you will be better off
are on Tax Credit, Income Support, Income-related Employment and Support Allowance, Income-based Jobseeker's Allowance and take up a new tenancy for the first time be asked to claim Universal Credit

Other changes

claim Income-based Jobseeker's Allowance and you need to attend court or jury service be asked to claim Universal Credit
claim Income-based Jobseeker's Allowance and you are remanded in custody be asked to claim Universal Credit
claim Income Support and you cease full time education be asked to claim Universal Credit
are on Contribution-based Jobseeker's Allowance or Employment and Support Allowance and are entitled to Income-based Jobseeker's Allowance or Income-related Employment and Support Allowance be asked to claim Universal Credit

With thanks to Newcastle City Council Active Inclusion Service for the information in this guide. It is as accurate as possible but subject to change.